Privacy Policy
Last Updated: March 2026
1. Introduction
Visibluxe ("we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use our website (visibluxe.com) and services.
2. Information We Collect
We currently do not collect personal data through our website directly. However, when you place an order via WhatsApp, the following information may be shared with us as part of the ordering process:
- Your WhatsApp phone number
- Your name (as displayed on WhatsApp)
- Social media username(s) or link(s) related to your order
- Order details (service type, quantity)
We do not collect payment card information directly. Payments are processed through third-party services, and we do not have access to your full payment details.
3. How We Use Your Information
The information shared during the ordering process is used solely for:
- Processing and delivering your order
- Communicating with you about your order status
- Providing customer support
- Resolving disputes or processing refunds
4. Cookies and Analytics
Our website may use basic analytics tools to understand how visitors interact with our site (such as page views and traffic sources). These tools may use cookies — small text files stored on your device. You can disable cookies in your browser settings, though this may affect your experience on our site.
We do not use cookies for advertising or tracking purposes.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in delivering your order (e.g., our SMM service suppliers receive only the social media username/link needed to fulfill the order)
- If required by law, regulation, or legal process
6. Data Retention
We retain order-related information (WhatsApp conversations, order details) for as long as necessary to provide our services and resolve any potential disputes. You may request deletion of your data by contacting us.
7. Data Security
We take reasonable measures to protect the information shared with us. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has provided us with personal information, please contact us and we will take steps to delete it.
9. Your Rights
You have the right to:
- Request access to the information we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent for data processing at any time
To exercise any of these rights, please contact us via WhatsApp.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
11. Contact
If you have any questions about this Privacy Policy, please contact us via WhatsApp or through the contact information provided on our website.